One of the great opportunities I have in my position at UA-PTC is the ability to bring in awesome products that help our faculty. Qwickly falls into that category. We’ve been using the tool integrated into Blackboard for the past semester. During that time, instructors became very pleased with what the tool did to improve […]
During Blackboard World 2015, Blackboard made many announcements about their products, but none (in my opinion) with more impact than a new community site. I was lucky to provide a t-shirt design which Blackboard printed and gave away to anyone who signed up for the new site. During the conference, over 700 people signed up […]
Over the past few years I have become a crusader in using tools such Piwik Analytics in Blackboard Learn. In many presentations I have shown how these tools have impact how we support the Blackboard application at the University of Missouri. Many times I get emails, chats, or questions at conferences about Piwik and Blackboard Learn. […]
Note: I apologize for the delay in getting this post up. It has been a crazy time, but more on that in a later blog post. Zero. None. Null. Zip. Nada. Zilch. Wouldn’t it be nice to have that many user complaints or questions about your Blackboard Learn instance? I think that an empty inbox […]
One of the many topics that my book, Blackboard Learn Administration, talks about is upgrading and installing Blackboard Learn. However I didn’t really go into detail about the process in preparing to upgrade or install a new version of Blackboard Learn for your institution. Well this blog post will hopefully erase that neglect. Let’s review […]
Greetings everyone! Sorry that I haven’t been able to post but I have recently been dealing with a Blackboard production environment that has spent much of its time in various rings of hell. This has happened on and off since the start of the semester (about 14 weeks ago as of the writing of this […]
“Pardon the rant, but every time I open a ticket with Blackboard Support it seems they always need another piece of information to investigate the issue discussed in the ticket. I spend days in a back and forth conversation with a support person asking for different files. This wastes precious time, and delays a response […]
