“Pardon the rant, but every time I open a ticket with Blackboard Support it seems they always need another piece of information to investigate the issue discussed in the ticket. I spend days in a back and forth conversation with a support person asking for different files. This wastes precious time, and delays a response […]
Well back to school went pretty well for myself and those of us working with Blackboard at Mizzou. However one word did rear its ugly head over the start of the Fall semester. ActiveMQ. That program could frustrate the Dahil Llama. If you are not familiar with ActiveMQ, and if you are a Blackboard admin […]
The past few weeks have been rather crazy for me as a Blackboard system admin. First our biggest issue seemed to come after our upgrade to Blackboard 9.1 Service Pack 8. During that week I awoke to a phone call from one of our ET@MO team members letting me know that several of our Blackboard […]
