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  • For some of you reading this post, this isn’t your first Blackboard World rodeo. For those new to the fold, users annually get together in what I call a cross between a conference, celebration, college homecoming, and alumni event which focuses on the many ways we use, maintain, and upgrade Blackboard products. I thought over […]

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  • June 11, 2013 - Terry Patterson

    Promises From The Big Easy…

    6/12 Update:  John Porter announced via a Blackboard Admin ListServ that global patches which require all Blackboard services stopped, will be removed from cumulative patches. The ETA for the implementation of this plan hasn’t been revealed.   At Blackboard World 2012, Ray Henderson stood before a packed audience and proclaimed that Blackboard Learn would start […]

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  • June 10, 2013 - Terry Patterson

    Issues From The SP11 Upgrade

    We’ve spent months and months at the university building up our users to the new features in Service Pack 11.  Especially the new content editor, however over the past few weeks we’ve found issues within SP11 that cause myself and some of the support staff to ask all local hardware stores to stop selling tar […]

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  • April 21, 2013 - Terry Patterson

    Speeding Up Cases with Blackboard Support…

    “Pardon the rant, but every time I open a ticket with Blackboard Support it seems they always need another piece of information to investigate the issue discussed in the ticket. I spend days in a back and forth conversation with a support person asking for different files. This wastes precious time, and delays a response […]

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  • September 25, 2012 - Terry Patterson

    A Review of the Blackboard Learn Mobile App

    This review is by Guy Wilson, Educational Technology Specialist at the University of Missouri.  Many thanks for his work on reviewing this application.   – Terry   Like many apps, the newest version of Blackboard Mobile Learn (BBML) is a mix. In this case with one well done new feature (integration), bug fixes, and some disappointing […]

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  • September 17, 2012 - Terry Patterson

    Back To School: Episode 1 – Return of the Headaches

    Well back to school went pretty well for myself and those of us working with Blackboard at Mizzou. However one word did rear its ugly head over the start of the Fall semester. ActiveMQ. That program could frustrate the Dahil Llama. If you are not familiar with ActiveMQ, and if you are a Blackboard admin […]

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  • Blackboard World cranked back up for a final day of networking with the thousands of people at the conference. I spent the morning with the Central States Blackboard Users Group meeting. This group of Blackboard institutions in Missouri, Iowa, Illinois, Kentucky, Tennessee, Arkansas, Oklahoma, Kansas, and Nebraska works to share information and work to improve […]

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  • July 16, 2012 - Terry Patterson

    Blackboard World 2012 – Day Two – Part 2

    After the keynote, I went to a presentation on moving from Wimba Classroom to Collaborate.  It was given by my co-worker, Charlie Rigdon.  He gave a great overview of all the steps he used as he tested and implemented Collaborate at the University of Missouri.  He decided to work on putting Collaborate into production after […]

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  • July 12, 2012 - Terry Patterson

    Blackboard World 2012 – Day Two – Part 1

    You Spoke, We Listened! – Blackboard The Blackboard keynote started with one of the biggest changes for Blackboard CEO, Michael Chasen this year.  The birth of his newest child.  Maybe this was the reason that we started out discussing…  well there’s no other way to say it, pee.  The discussion started with the infographic that […]

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  • July 11, 2012 - Terry Patterson

    Blackboard World 2012 – Day One

     Awesome.  Amazing.  Inspiring.   Those are the words that come to mind when I look back on the opening of the Blackboard World 2012 Conference in New Orleans this afternoon.  I got to catch a presentation and discussion with Steve Moffett, Marc Nadeau, Stephen Feldman, and Leela Roy Borenstein which asked the question is Blackboard […]

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