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Category / Chalk It Up To Experience

  • June 13, 2018 - Terry Patterson

    Issues with Elsevier – Entitled to Too Much

    July 12th Update: After this blog post, the folks at Elsevier reached out to me. It appears that they have worked to address this issue. I recommend you read the comment from Jeff Keating, the SVP of Engineering at Elsevier at the bottom of this post. – Bb Guru   Elsevier recently decided to shut […]

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  • May 17, 2018 - Terry Patterson

    Sufferin’ A SCORM Showstopper

      Many of my Blackboard admin colleagues’ blood pressures rise when we talk about SCORM. SCORM (Shareable Content Object Reference Model) was developed by the US Secretary of Defense as part of their Advanced Distributed Learning Initiative. These standards and specifications were set in 2000 and haven’t had a major upgrade since 2010. However many […]

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  • Last year marked the fifth anniversary of Blackboard’s step into the mobile realm with it’s purchase of TerriblyClever in 2009. Over the past five years the company has grown in the marketplace with several products. The first was a the creation of a semi-customizable mobile app for organizations using the Blackboard Mobile Central platform later […]

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  • Well folks, its that time of year again. The time when users of the now myriad of Blackboard products come together for Blackboard World. This year’s pilgrimage takes us to the company’s hometown, Washington DC, and the banks of the Potomac River. While this year’s event at the Gaylord National Resort should be somewhat familiar […]

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  • January 27, 2015 - Terry Patterson

    Piwik and Blackboard Learn FAQs

    Over the past few years I have become a crusader in using tools such Piwik Analytics in Blackboard Learn. In many presentations I have shown how these tools have impact how we support the Blackboard application at the University of Missouri. Many times I get emails, chats, or questions at conferences about Piwik and Blackboard Learn. […]

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  • Once again, its time to dust off those dice, bad Hawaiian shirts, and laptop bags. Pack up your carry on, cell phone charger, and head to Las Vegas where Blackboard hosts their annual users conference. While in Sin City, attendees expect to hear about different topics around how the company is working to meet the needs […]

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  • March 13, 2014 - Terry Patterson

    Monitoring Blackboard Learn Users on a Shoestring

    Note: I apologize for the delay in getting this post up. It has been a crazy time, but more on that in a later blog post. Zero. None. Null. Zip. Nada. Zilch. Wouldn’t it be nice to have that many user complaints or questions about your Blackboard Learn instance? I think that an empty inbox […]

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  • January 8, 2014 - Terry Patterson

    How to Plan a Blackboard Upgrade: Guru Style

    One of the many topics that my book, Blackboard Learn Administration, talks about is upgrading and installing Blackboard Learn. However I didn’t really go into detail about the process in preparing to upgrade or install a new version of Blackboard Learn for your institution. Well this blog post will hopefully erase that neglect. Let’s review […]

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  • November 21, 2013 - Terry Patterson

    How Logstash and Kibana Empower Blackboard Learn Logs

    Greetings everyone! Sorry that I haven’t been able to post but I have recently been dealing with a Blackboard production environment that has spent much of its time in various rings of hell. This has happened on and off since the start of the semester (about 14 weeks ago as of the writing of this […]

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  • June 11, 2013 - Terry Patterson

    Promises From The Big Easy…

    6/12 Update:  John Porter announced via a Blackboard Admin ListServ that global patches which require all Blackboard services stopped, will be removed from cumulative patches. The ETA for the implementation of this plan hasn’t been revealed.   At Blackboard World 2012, Ray Henderson stood before a packed audience and proclaimed that Blackboard Learn would start […]

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